Contact and Frequently Asked Questions

If you are unsure of whether to call or not then look at the FAQ's below.  Rest assured that the only silly question is the one that hasn't been asked.  If you have any questions about corporate or individual gifts then please feel free to call or drop us a line at the email address below.


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Tel: 0845 269 9341

Frequently Asked Questions

What is meant by the term personalisation?


Personalisation is the application of your information to your chosen product. For example, if you wish to have your photo on a board or disc.


How does the process of personalisation work?


As with all processes, this starts with communication.  A discussion of your requirements will enable us to offer you various paths to obtaining what you are looking for; the processes for printing and decorating can include several mediums..


What do I need to do?


If you have a picture or any specific written text that you would like to have portrayed on specific items, then get in touch. We will discuss this with you then send you a written quote covering all charges involved prior to production.


What sort of artwork do I need to supply?


To achieve a sharp image on your selected items we may need your artwork in eps format or good quality pictures, alternatively a good image may well suffice dependent upon your selected items.  This will be clarified with you during the initial discussion.


Why are the prices not on the website?


We give you a full price breakdown in your initial quote.


Do you offer ceramic items?


We do offer gifts such as cufflinks, umbrellas, glassware, earthenware, bone china mugs and plates, these can be found on our sister site at